I did receive the bell I had ordered back in April, and it looks great. I did polish off the coating that was on it to give it a brilliant shine. I also wanted to share with you pictures of what I had done with the bell, and how it will be used this Veteran's Day. Hung from the back of my truck (along with many other bells in trucks), we will ring out liberty from 4-6 a.m. in an ongoing tradition in our town for more than 40 years. It originally started on November 11, 1918, when World War I had ended and all the bells around the world rang out in peace that the war of all wars was over.

Tony DuMosch
Thank you again and oh one more thing...the bell is LOUD! I just love it!

We received our order for the engraved brass bell so fast it almost scared us. Your product, service and engraving were all exceptional and well worth the cost. Sorry I am so slow in acknowledging superior performance...you are appreciated!

Our very sincere thanks,
Ash & Sue L., North Carolina

We received our order for the engraved brass bell so fast it almost scared us. Your product, service and engraving were all exceptional and well worth the cost. Sorry I am so slow in acknowledging superior performance...you are appreciated!

Our very sincere thanks,
Ash & Sue L., North Carolina

Thank you for the great bell. It arrived as you promised and looks better than I thought. D.K.

I just received my Titanic polished brass bell...I can't begin to tell you how happy I am with it...It's much nicer than I thought it would be...The tone of the bell sounds nice...I'm going to hang it up in my home so that everyone that visits with me will see it...And I had my name engraved on it as well...I am very excited about my new bell...I love Titanic stuff.

Thank you, R.L.

How wonderful! Just so you know we're hanging the bell in our office for people to ring when a piece of good news comes our way. The past year has been a tough one with the economy and all, and we're counting on the bell to help us remember our many blessings. We'll ring it the first time for your generous donation!

Many thanks, M.F.
[response received for 7" bell Brassbell.com donated to organization working with the Special Olympics]

Hi,
My name is Joanne O'Donnell and I recently ordered a brass bell for a 70th birthday present for a neighbor. Reluctant to order online, I only hoped that the end product would meet my expectations. Not only did it meet, but it well exceeded them. This was a perfect gift that was well worth the money spent. It was the conversation piece of the party and many of the guests came to ask me where I bought it...hopefully you might get some business from them. I highly recommended your service.

I ordered through your customer support help line and the gentleman I spoke with was extremely pleasant and helpful, and his estimation on when I would receive the bell was exactly right.

I will be ordering additional bells soon and will call to determine if you can ship to Ireland!

CONGRATULATIONS on excellent service and quality products. I look forward to placing a few new orders in the next few weeks. (I hope you have some 8" antique brass bells in stock.)

Regards,
Joanne O'Donnell

Hi,
I just wanted to send a note of thanks regarding the bell we ordered. We are moving next week & wanted to give our son's Kindergarten teacher a bell to replace one that had been broken & were worried that it wouldn't arrive in time. When I called on Oct. 28th with a few questions, I spoke with Aaron who reassured me that everything possible would be done to see that it arrived by Nov. 6th as requested. We received the bell yesterday & were thrilled with it. It is exactly what I was looking for, but had a hard time finding. My son was very excited to give it to his teacher this morning & she was equally thrilled. Thank you so much for your excellent customer service & quick delivery.

Sincerely, M.H.

I recently bought an 8" brass bell from your company, and I cannot tell you how delighted we were with the product and your customer service. It is very rare these days to find a company where you call and get to talk to a real person right away; and, not only was there a person, but they were courteous, helpful, and catered to all of our requests. Though we placed the order on short notice, you were able to ship it out quickly and the engraving was beautifully done and done right! Thank you for being such a customer friendly company.

Sincerely, D.A.

Dear Jeff King,

My name is Kimball Wirig and I am writing to express my sincere thanks and appreciation for a recent ordering experience with your company. I ordered a 5 inch antique brass bell with engraving as a gift for a special employee leaving our company. The bell came promptly as promised. I noticed that the employee's name was misspelled and we only had a few days before the presentation. I called your company and they were so very helpful as they sprang into action to fix the problem. I received follow-up calls and every effort was made to get me the bell on time. Sure enough the bell arrived in perfect condition and in time for our presentation. I am thrilled not only with the product, but with the professionalism and courtesy of your team. I only wish I had the names of the three people I interacted with. One of them was Katy and I appreciate her help and courtesy. Needless to say, I am very impressed with your company and a fan of our team. I will definitely recommend your products to associates.

Thank you and please express my thanks to your team for exceeding this customer's expectations!

Sincerely,
Kimball K. Wirig

I've just received my 2 Hand Bells from your company. Which arrived on time! I was blown away by the beauty, quality and the sound of the 2 Hand Bells! It is always difficult to order from a picture or description, not knowing for sure what will arrive at your door. I cannot tell you how thrilled I am with your product, its quality and the polite and professional person who took my order over the phone & helped me arrange a speedy delivery date. The bells are an incredible value for the price!

I thank you so much and next week, during Holy Week, we will be ringing your bells in my church!

Sincerely yours, W. Hartman

Thank you very much for the prompt response and great customer service!

Mike
[Customer had received a bell with a problem and brassbell immediately shipped a replacement at no charge]

I received your bell and was quite pleased with what I was sent. I order very little on-line because of dissatisfaction I've had in the past. Thank you for my order. I was quite pleased and you can look forward to a repeat customer. Thanks again.

K.S.

The order arrived ahead of schedule and looks great. Thank you for the excellent service.

Aaron

We received our brass bell yesterday and are absolutely delighted with it! The bell is exactly what we were looking for. And thank you so much for the quick shipment.

Beverly Buckley, Public Affairs Specialist
Riverside Community College

Just wanted to say thanks for a beautiful product at a great price with terrific service! It doesn't get better.

Ken Gould

My order has arrived. Thank you so much for correcting my address problem. Your service is outstanding and I would recommend your company always.

Thank You Again!
Ewhen

To Whom It May Concern,
I would like to commend Aaron and Theresa for their kind and professional handling of my order of a brass bell on behalf of Ransom Everglades School...it has been a pleasure dealing with your company.

Sincerely,
Eugenie M.

Hello,
I received the bell yesterday. The engraving turned out very nice. This will be a nice wedding gift. Thank you for providing a nice product!

Sue R.
Wadsworth, IL

Brassbell,
I wanted to send along this message of gratitude on the assistance provided by Theresa. I recently (this week) placed an order with an engraving. I placed my order on Tuesday and needed it by Friday. Theresa was very helpful, provided excellent service, and explained in detail all possible aspects of the order. The order was to be engraved on Thursday and overnighted for delivery on Friday. The engraver was able to complete the engraving on Tuesday. The order was then sent via 2-day mail. I received the order Thursday. Theresa's main intent was to save me some shipping charges. What superior service. I will be sure to use your company in the future and recommend you to all of my friends. -- John M.

You're great! We love the bells! --Trina

Thank you so much. It has been a real pleasure doing business with you and using your wonderful sounding bells. Now our lunch lady can ring too. Merry Christmas. --Dianne L.